For general questions about Magic Yarn or media requests, contact our Customer Service infodesk:
Magic Yarn Customer Service
Please allow up to 10 business days for a response. For faster answers to your questions, please refer to the following:
If you have questions about an individual wig request for a child, including questions about shipping times, contact any one of our shipping managers:
Katie Powell, West Coast
Shelly Allen, Northeast
Jessica Suttles, Southeast
If you represent a hospital, cancer center, or other organization benefiting children with cancer, or if you would like more information about requesting a box of wigs, contact our Hospital Coordinator:
Gay Richards, Hospital Coordinator
If you have a photo of a child in a Magic Yarn wig that you’d like to share with us, contact our photos assistant Cherryl McDougall:
Note that we will only publish children’s photos with a Photo Release from the child’s parent or guardian. We can help you with this release if you would like. We never share any personally identifiable information about children other than first names.
Cherryl McDougall, Glintern
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You can always find our Headquarters registered address, general email address, tax exempt number, and more at the very bottom of every page on The Magic Yarn Project’s site.
Don’t forget to follow The Magic Yarn Project on Facebook for all of our latest news, donation needs, pattern releases, and more!